Last updated: 28 September 2026
Returns
You may return products within 7 days of delivery if they are unused, unopened and in their original sealed packaging with all accompanying items.
For hygiene and safety reasons we cannot accept returns of fragrances that have been opened or used, unless the product arrived damaged, defective or different from what you ordered.
Damaged, defective or incorrect items
- Contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.
- An unboxing video, if you have one, helps us resolve your request faster.
- We will offer a free replacement or a full refund, including any shipping charges you paid.
How to request a return
- Email luxury@amfragrancesindia.com with your order number and reason for return.
- We’ll confirm eligibility and share pickup or return-shipping instructions.
- Once the item reaches us and passes inspection, we process your refund.
Refunds
- Approved refunds are issued within 5–7 business days of inspection.
- Online payments are refunded to the original payment method; your bank may take a few more days to show the credit.
- Cash on Delivery orders are refunded by UPI or bank transfer to details you provide.
- Original shipping charges are non-refundable unless the return is due to our error.
Cancellations
You can cancel an order free of charge before it is dispatched by contacting us. Orders that have already shipped can be returned under this policy once delivered.
Contact
Email luxury@amfragrancesindia.com or message us on WhatsApp (Monday – Saturday, 10:00 AM – 7:00 PM IST).